
ABOUT ME
From a young age, I’ve always had a sense of motivation and passion driving me forward. Whether it’s exploring unique opportunities, learning additional skills, or meeting new people, I bring these values to every experience throughout my life on a personal and professional level. To learn more about me, keep exploring my site or reach out directly.
Motivated self-starter and performance-driven professional with 19 plus Years of rich experience in managing ERP Implementation & Project Management, IT Operations, Network, Software, Digital Transformation, IOT, IIoT, Security and Team Management. Presently associated with Neelkamal Group Dubai, as Group Head IT (CIO).
Adept in IT Infrastructure Management, Technology Resource Administration with experience of establishing vendor networks. Strong technical expertise in IT infrastructure planning, IT security, systems administration and site administration. Insightful knowledge of business process analysis and design, cost control, capacity planning, performance measurement and quality. Significant experience working with steering committees and other project managers. Proven ability to analyse critical customer requirements and transform them into successful business solutions. Goal-driven leader with the zeal to take up new challenges and drive teams to accomplish the same within specified timelines. Managed and delivered projects within specified technical, time, budget and quality parameters for a global clientele, from across sectors and industry verticals. An effective communicator with excellent relationship building & interpersonal skills.
MY EXPERIENCE
The following is an outline of my current and past work experience. Each role has provided an opportunity to learn, grow, and continue developing both as a person and a professional.
Apr 2022 – Present
GROUP HEAD IT (CIO) - NEELKAMAL GROUP
As a group head, handling the IT and Business operations across 5 divisions explicitly. Having hands on experience working with major business operations like Garment & Apparel Manufacturing, Plastics Manufacturing, 3PL Logistics, EPC engagements & Hospitality Management. Provide executive management leadership for all information technology and software development.
Explore new technologies for future planning and potential implementation. Currently managing the strategic deployment of two ERP systems for the group, SAP S/4HANA, Oracle APEX and IDempiere, on both cloud and on-prem platforms with disaster recovery facilities.
With the help of Generative AI developed customized solution for sample – making & design, quality control and defect detection, BOM identification, Production Optimization & Supply chain optimization. Predictive AI maintenance module is integrated with Oracle for the OT devices (Machines with Micro Processor) using IOT sensors.
With the combination of SAP HANA and Power BI creates a powerful and dynamic analytics platform that enables stakeholders, from frontline staff to leadership, to make data-driven decisions. Especially for the Garment manufacturing business to visualize FG Production Analysis, Variance Analysis, Cost Analysis, Trend Analysis, Inventory, Aging and strategic approach to managing a company's cash in and out flows – Total productivity increased to 45%
Provide strategic input into the business strategy development leveraging Develop and enforce policies and procedures to ensure protection and security of company IT assets, trade secrets, and Intellectual Property.
Develop a business recovery plan to provide timely and effective restoration of IT services in the event of disaster using Oracle OCI and AWS Cloud - Infrastructure, resource and maintenance cost reduced by 58%. Efficiency & Revenue increased and ROI achieved.
Handling IT operations in different countries like USA, UAE, India, Kenya, Italy, Singapore and Thailand. Influence/persuade for the acceptance of new technologies by creating business cases and ROI charts.
Develop and manage the Information Technology department within approved budget parameters.
Oct 2020 – Mar 2022
GROUP MANAGER IT - PETROSERVE
IT and Operations management expert with demonstrated ability to lead diverse IT functions within dynamic environments. A highly proficient technical manager who is adept at developing, implementing, maintaining, monitoring, supporting, and optimizing systems to meet organizational requirements. Proven ability to analyze requirements of various stakeholders and transform them into successful business solutions. That consistently results in cost savings, productivity gains and increased revenue for Fortune 100 clients across multiple industry sectors.
To meet the business demands need an advanced and modern software solution that helps companies to achieve optimum performance while reducing cost. Currently in the process of implementing ERP -Odoo system for the group across 5 countries.
Oct 2008 – Sept 2020
ASST. MANAGER IT - PETRONASH
With technology playing an increasingly important role in the development and success of modern businesses. Build a Tier-3, Data Center for SAP, SharePoint, Video Conference, Backup, SDN Network, VOIP & Security Solution across 4 countries. USA, UAE, India & Saudi Arabia – Achieved - 99.982% uptime for the business system with DR.
Since technology and businesses evolve new requirements; SAP upgraded to ECC 6.0 with EHP8 & NetWeaver 7.50 using database HANA 2.0. Deployed SAP Fiori for the key modules like MM, SD, FI,CO, PS, PP & QM – All the Financial, Aging, inventory, Stock reports running time reduced by 90%. Also, the accessibility & posting time of inventory, checklist, GRN manpower reduced to one third.
Handling the entire SAP Hardware, HANA DB & basis administration: creating the SAP user roles and security audits which include SAP license audit, internal audits & business integration with 3rd party applications. Backup for the SAP landscapes using Commvalut system & QA restoration – Achieved 99.982% uptime for the core business system.
Centralized Network & Security System across the offices uses NGFW, AMP, DRM, DLP, URL, VPN, and Email Gateway – Achieved 99.9% uptime, preventing Data breach and reduces the cyber-attacks.
Strategic decision of implementing Video Conferencing and VOIP system – Effective communication between clients and vendors for the business needs.
To ease the access of file server across offices, introduced SharePoint solution, which help departments to work as a team and do collaboration of documents – Access to Real-Time Information & there by increase the productivity.
For the communication & collaboration of business requirements; introduced Hybrid Microsoft exchange with office 365 on cloud, Skype for Business, Teams, SharePoint Online and One Drive- Achieved 99.9% uptime of the Email system and collaboration tools.
Deployed Webserver, Service portal & Supply Chain Management system in AWS cloud protected by WAF - Saved 48% of Infrastructure cost.
Implemented an ITIL-recommended service management process with Help Desk team- Organize, Prioritize, categorize & oversee user complaints, change management process to reduce the recurring issues and downtime.
Rollout organization wide Information Security policy governing data security, software license, compliance & conducted periodic security awareness to users – reduce fraud & phishing attacks.
Introduced Business integrated solutions like HRMS, EProcurement, Welding Manager, Time attendance system, Job card, SAP Fiori on TAB, Engineering & BID portal - Achieved business to run more productive and efficiently.
Rollout organization wide Print Management, centralized IT Procurement & AMC- reduce the printing, products & support cost to 42%.
Deployed Reporting Dashboard to understand the business statistics, finance cash flow, budget, customer happiness, Stakeholders report & department trend analysis in PowerBi platform – business insights - Past, Current, Future and better customer realization.
Managing IT Budget – Forecasting Opex and Capex for the IT operations across the offices – Reduce the IT cost around 37% and achieve business goals.
Software integration with Business process to digitize the work environment. Using integrated legacy systems with RTU & Sensors to reduce the breakdown. Entire documents digitalized and use software to do the OCR, commenting etc. – Saved 30% of Manufacturing & Engineering cost.
First IOT product implementation as part of digital transformation in oil and gas products. Developed the cloud platform for the IOT in welllynx platform using RTU & MQTT protocol – Achieved Major milestone in the oil and gas EPC solution.
September 2007 - September 2008
SR. SYSTEM ANALYST - FIS(SUNGARD)
Centralized AD, Email, Gateway, Network & Security System in India operations using Exchange Server 2007, ISA, Symantec, MS IAS URL filtering & VPN – Achieved 98.5% uptime & data security.
AD, Exchange Migration in SunGard Bangalore for 1500 employees.
Major role in implementing ISO 27001 & SAS 70.
Backup – Symantec Backup Execu-12.0.
Microsoft VPC for Business units.
Dell NAS & Storage Implementation.
VLAN Implementation, based on business units.
VOIP and Video Conferencing Implementation.
February 2006 - August 2007
SYSTEM ANALYST - PROGRESSIVE INFOTECH
Major milestone in implementing VSAT communication, Domino Server and Networking across South India. Successfully implemented Server, hardware, software and networking for Regional and branch offices - Achieved 90% uptime & data availability.
Coordinated and implemented AD & Mail Migration for Ericsson South India for 2000 employees.
IBM AS400 V5R1 client implementation.
Veritas Backup solution.
July 2005 - January 2006
ASSOCIATE ENGINEER - ARANDEZ INFOTECH
Successfully implemented Windows Domain Server, office XP, Tally Software and Networking for Hospital – Achieved 99.9% accuracy in inventory management and tracking of patient records.
Windows 2000 domain implemented with WIN NT clients.
Windows NT BACKUP implemented.
Successfully implemented Tally 7.2 for Accounting with Inventory, Vat, TDS, Service tax etc.
EDUCATIONAL
Learning and Living
January 2012 - August 2014
MASTER OF BUSINESS ADMINISTRATION - MAHATMA GANDHI UNIVERSITY
MBA in IT Operations from Mahatma Gandhi University.
September 2009 - January 2012
MASTER OF SCIENCE - LIVERPOOL UNIVERSITY
MS in Information Security Management from Liverpool University -UK
August 2001 - May 2005
BACHELOR OF TECHNOLOGY - MAHATMA GANDHI UNIVERSITY
B.Tech in Computer Science from Mahatma Gandhi University
CERTIFICATIONS
CCNA
HARDWARE AND NETWORK – A+ AND N+
MCSE
ITIL V3 FOUNDATION
PMP


OFFICIAL RECOGNITIONS
Honorable Mentions
DIGITAL TRANSFORMATION AWARD - PETROSERVE
STRATEGIC GROUP AWARD - NEELKAMAL
Modernizing legacy ERP and Production System Revamp – Strategic Group Award from Neelkamal Group in the consecutive years 2023 & 2024.
Digital Transformation Award from PETROSERVE in the year 2021 for the ERP integration with IOT solution.
BEST PERFORMER AWARD - PETRONASH
Best Performer Award from PETRONASH in the year 2009, 2011 & 2017.
AWARD FOR EXCELLENCE - SUNGARD
Best Team Leader & RIMS Award from FIS (SUNGARD) in 2008.
ACHIEVER'S AWARD - ERICSSON
Best System Analyst Award for Ericsson southern region, India 2007
MY SKILL SET

MANAGEMENT
H/W AND S/W INTEGRATION
NETWORK INTEGRATION
PROJECT MANAGEMENT
STRATERGIC PLANNING
CONTROLLING FINANCIALS
NEGOTIATION

TECHNICAL
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Generative AI and Predictive AI
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ACTIVE DIRECTORY
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SDWAN
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ORACLE OCI , AWS & AZURE CLOUD
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DLP & ACCESS SECURITY
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NETWORK SECURITY
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SAP BASIS
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SHAREPOINT SOLUTION
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REPORTS & POWER BI
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MICROSOFT AUTOMATION
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DIGITAL TRANSFORMATION
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IOT - MANUFACTURING

SOFT
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VENDOR MANAGEMENT
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ACTIVE LISTENING
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PRESENTATION SKILLS
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TIME MANAGEMENT
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PROBLEM SOLVING

MEMBERSHIPS
Professional Accomplishments
CISCO
MICROSOFT
PMI- KHALEEJI FZ LLC (UAE) CHAPTER
CYBERDOME – KERALA, INDIA
IEEE COMPUTER SOCIETY

LET’S CONNECT
Dubai Silicon Oasis, Dubai, U.A.E
+971-55-6187271 +971-50-9923702
